Shipping policy

At JANIO, our trusty courier service partner, we've got you covered for all your local shipping needs! Once you've made and verified your payment, we'll swiftly get to work processing your order for pick-up by our dedicated couriers. Rest assured, your eagerly anticipated goodies will be delivered right to your doorstep within three working days, starting from the day after our friendly Janio driver picks up those parcels.

Now, let's talk about order confirmations. We know how important it is to keep you in the loop. That's why we process order confirmations between Tuesdays and Fridays, right after you've made your payment. We want to make sure you're up to date every step of the way!

When it comes to delivery and scheduling, we rely on our amazing courier service partners. Unfortunately, we can't provide specific time slots due to the intricacies of delivery routing and load. But don't worry! We've got a nifty tracking system in place for all deliveries. You'll receive an email notification with your order's tracking number so you can keep tabs on its journey.

So sit back, relax, and leave the shipping logistics to us. We've got this!

If you have any feedback about our delivery service, feel free to get in touch with us via email at kristaltakata@gmail.com or by contacting us at +6596673331.

Please note that during busy periods, there may be some delays in deliveries. Moreover, you can also reach us through WhatsApp or by giving us a call at +6596673331. We truly value your support and wish you a delightful shopping experience with us.